Keeping patient reviews safe, clear and fair
A straightforward guide to sharing your experience on CannaBias, and to how content is assessed before publication.
Content Standards & Moderation Policy
Share your experience
Reviews are for your own experience of prescribed products, not instructions for someone else.
Keep it safe
Leave out personal information, dosage or treatment instructions, medical claims and promotional content.
A clear process
Content is assessed against these standards so that patient voices can be shared responsibly.
Why these standards exist
CannaBias exists to enable verified prescription holders to share their personal experiences of prescribed medical cannabis products in a safe, structured, and lawful way.
CannaBias is a hosting platform, not a publisher, and does not endorse user opinions.
This policy explains what content is permitted, what content is restricted or removed, how moderation decisions are made, and how transparency and fairness are maintained.
The principles we use
All user content must be:
Experiential – based on personal experience, not instruction
Lawful – compliant with UK law and regulation
Respectful – non-abusive, non-harassing
Non-promotional – not advertising or inducement
Non-clinical – not medical advice
What to leave out
The following content is not permitted and may be removed or restricted:
Medical or Clinical Claims
- Claims to treat, cure, or prevent conditions
- Dosage advice or titration guidance
- Instructions on changing prescribed use
- Comparative efficacy claims presented as fact
- Example: “This cured my anxiety”
Promotional or Commercial Content
- Advertising products, clinics, or pharmacies
- Incentivised or sponsored reviews
- Affiliate links or inducements
Harmful, Unlawful, or Abusive Content
- Defamatory statements presented as fact
- Harassment, hate speech, or threats
- Encouragement of illegal activity
- Misuse of the platform to target individuals or organisations
Privacy Violations
- Personal data of third parties
- Identifiable staff names linked to allegations
- Medical data not belonging to the author
How moderation works
How content is assessed
- Automated checks for restricted language and claims
- Human review of flagged content
- User reporting tools
What moderators do
- Assess content against this policy
- Remove or restrict non-compliant content
- Apply consistency, not opinion
What moderators do not do
- Edit or rewrite user opinions
- Add meaning, emphasis, or sentiment
- Verify factual accuracy of claims
CannaBias does not adjudicate disputes or determine truth.
What may happen to content
Where appropriate, users may be notified of actions taken.
Your identity and privacy
- Users may post under pseudonyms
- Contributors are verified as being in possession of a prescribed cannabis-based product (CBPM). Verification confirms possession of a prescription, not identity.
- An email address is held for the account; verification does not establish identity.
Policy details and accountability
Appeals
Users may appeal moderation decisions via the designated channel.
Appeals are assessed on compliance with this policy, process integrity, and consistency of application.
Disagreement with platform values or outcomes is not grounds for appeal.
Transparency
CannaBias maintains:
- Moderation logs
- Decision timestamps
- Policy versioning
This supports compliance with the Online Safety Act’s transparency expectations.
Legal position
- Hosts user-generated content
- Does not endorse opinions expressed
- Does not verify factual accuracy of statements
- Reserves the right to comply with lawful requests or court orders
Nothing in this policy constitutes legal advice or acceptance of liability.